هو متجر أونلاين بالكامل، وليس لدينا معرض حاليًا. لكن دايمًا راحة وثقة العميل هي أهم أولوياتنا، وعلشان كده بنوفر لك خدمة المعاينة قبل الاستلام.

That's a very fair question. Your trust is our responsibility, and we build it with you in three ways:

1. Inspect Before You Accept: Our delivery person brings the item to your doorstep, and you can inspect it at your leisure. If you're not convinced or find any discrepancy from the description, you can refuse the entire delivery. Your money is safe until you approve.
2. Real Photos and Videos: All products we display are photographed authentically (not just downloaded images from the internet). If you want to see your specific item in detail before shipping, we'll send you additional photos and videos from the factory or warehouse via WhatsApp. You can see the precise details before it reaches you.
3. One-Year Warranty: Our confidence in the quality of our work allows us to give you a full one-year warranty against manufacturing defects. If any manufacturing issue arises after delivery, we'll repair or replace it. The existence of this warranty is proof that we trust our product.

All our products come with a one-year warranty against manufacturing defects. This warranty covers any issues in the structure of the piece itself, such as:

• Breakage or cracks in the wood or the base structure.
• Damage to metal welds (in pieces containing metal).
• Problems with hinges or drawers due to manufacturing.

The warranty does not cover misuse, scratches resulting from daily use, fabric damage due to liquids or pets, or natural wear and tear.

If any manufacturing issue appears within the year, you don't need to leave your home. All you have to do is send us a picture of the problem via WhatsApp to 01556686230, and we will assess it. If it turns out to be a manufacturing defect:

• We will send a specialized technician to repair it at your home.
• Or we will replace the entire piece.
• Or we will refund your money in full if both solutions are not possible.

Yes, we deliver to all governorates of Egypt. From Cairo and Alexandria, through the Delta and Canal cities, all the way to Upper Egypt and the Red Sea. We are an online store that serves all of Egypt.

As for shipping costs:

• It depends on the size and weight of the item and the governorate to which delivery is requested.
• The amount will be clearly calculated on the checkout page before you order, or you can contact us on WhatsApp and we will tell you the exact cost according to your order and address.

We professionally package all items to ensure they reach you safely. Upon delivery, you can fully inspect the item before receiving it and paying (if you choose cash on delivery).